FAQ

77 bit FAQ — Withdrawals and Accounts Questions and Answers

All the questions that come to mind when using 77 bit — about withdrawing money, account login, device issues, cricket betting and identity verification — are answered and organised on this page. The questions are arranged by category below; find the one you need.

Payments and Balance

Withdrawal Questions

The most frequently asked questions about the process, timeframe and conditions for withdrawing money from 77 bit are answered here. If you want to withdraw to bKash, Nagad or Rocket, read this section carefully. Log in to 77 bit before submitting a withdrawal request.

After submitting a withdrawal request at 77 bit, the money usually arrives in your bKash, Nagad or Rocket account within 5 to 30 minutes. The same timeframe applies to bank transfers. However, there may be a slight delay during peak hours or while a verification process is ongoing. Before submitting a request, make sure your account is fully verified.

The minimum withdrawal amount at 77 bit is ৳500. The system will not accept any withdrawal request below this amount. Your balance must be sufficient for the withdrawal, and a full balance withdrawal is only possible once the wagering requirements of any active bonus have been met.

Yes, winnings from a bonus can be withdrawn — but the wagering requirements of the bonus must be met first. For example, the welcome bonus has a wagering requirement of 20 times the bonus amount. That means if you deposit ৳1,000 you will receive a ৳1,200 bonus, and you must place a total of ৳1,200 × 20 = ৳24,000 in bets before withdrawing. After the requirement is met, any amount won can be withdrawn.

No. The mobile wallet or bank account used for withdrawals at 77 bit must be registered in your own name — and that name must exactly match the name on your 77 bit account. Requests to send funds to another person's wallet are not processed. This is a mandatory rule to prevent fraud and ensure security.

First, confirm that the request was submitted successfully and that there are no active wagering requirements on your balance. The process is normally completed within 5–30 minutes. If the issue persists, contact 77 bit's 24/7 live chat directly and provide your transaction ID — the support team will resolve it quickly.

Profile and Login

Member Account

Questions about opening an account, logging in and recovering a password are compiled here. If you have any trouble doing a 77 bit Login from a new device, check this section.

Yes, you can log in to your 77 bit account from any device. When using a new device, the system may ask for a security verification step — such as an OTP sent to your registered mobile number. This is a normal process to protect your account. Once verified, you can log in from that device without any issues.

No. Only one account per person is allowed at 77 bit. Creating multiple accounts under the same name or from the same device/IP is a violation of the rules and may result in account and bonus suspension. If you previously opened an account and can no longer access it, please contact support.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email and an OTP or recovery link will be sent to you. Use it to set a new password. If the process is not completed successfully, contact 77 bit support directly — they provide assistance in Bengali.

To register, you need an active mobile number, an email address, and a strong password. Enter your full name exactly as it appears on your payment wallet. Membership at 77 bit is only for those aged 21 and above. On your first deposit after registration, you can receive a 120% bonus of up to ৳5,000.

For security reasons, your session ends automatically after a long period of inactivity. This can also happen if your browser has cookies blocked or you are in private browsing mode. Enabling the "Remember me" option when logging in may reduce the issue. If it keeps happening, try updating your browser and logging in again, or contact support.

App & Browser

Device & Technical Issues

This section covers technical topics such as the mobile app, browser performance, and connection drops. Visit this section to learn about the 77 bit App or 77 bit APK.

77 bit works on all modern smartphones, tablets, and desktops. The site runs smoothly in the browser on both Android and iOS devices. The best experience is on recent versions of Chrome, Firefox, Safari, and Edge. Some features may be limited on older operating systems or very outdated browsers.

Both the Android (APK) and iOS apps for 77 bit are available through official channels. Follow the official source on the site to get the app. Do not download APKs from unknown third-party sources — this poses a security risk. Once the app is installed, you can log in with your regular account username and password.

The first step for slow page loading is to clear your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data. Then close the browser and reopen it. Check your internet connection — performance is generally better on Wi-Fi than on mobile data.

77 bit's game servers save your bet data up until the connection drops. After reconnecting and logging in, you will see the game result and any winnings will have been added to your balance. If you notice any discrepancy due to a connection issue in slots or live games, contact support and provide the game ID.

Open 77 bit in Chrome, tap the three-dot menu (⋮) at the top right, and select "Add to Home screen". On Safari (iOS), use the Share button and tap "Add to Home Screen". This gives you an app-like icon for quick access to the site — no separate APK needed.

Sports & Live Betting

Cricket & Sports Betting

These questions will help if you want to bet on BPL, T20 World Cup, or international matches. Visit our cricket betting section to learn more.

If a match ends with No Result due to rain or another reason, bets on that event are generally considered void and the original stake is returned to your balance. In a multi-bet, this selection may be counted as 1.00 (draw). See 77 bit's Terms and Conditions for specific rules.

Yes, you can bet on major tournaments at 77 bit, including BPL (Bangladesh Premier League), IPL, T20 World Cup, and Bangladesh Tigers international matches. Markets are available both before and during matches. New matches are added regularly throughout the season.

Decimal odds of 3.00 mean your total return is 3 times your stake. For example, if you bet ৳200 on Team A and Team A wins, you receive ৳600 (৳400 profit + ৳200 original stake). If Team A loses, you lose ৳200. At odds of 1.80, a ৳200 bet returns ৳360 (৳160 profit). The higher the number, the greater the potential payout.

In live in-play betting, odds change in real time even after the match has started. At 77 bit, new markets open based on the current score, wickets, and match situation. Odds shown on screen can change quickly before you place a bet — so confirm the displayed value when submitting your bet.

Match Winner (which team will win) is the most familiar market. Others popular among Bangladeshi cricket fans include Top Batsman, Top Bowler, Total Runs Over/Under, Over of First Wicket, and Innings Total. In a multi-bet, combining multiple selections increases the combined odds, but all selections must win.

Identity & Security

Verification & Documents

Questions about account verification and national ID are gathered here. Read our Privacy Policy page to learn more about data privacy.

The name on the bKash, Nagad, Rocket, or bank account used for deposits and withdrawals at 77 bit must match the name on your 77 bit account. This prevents financial fraud and ensures funds reach the correct owner. A name mismatch may cause your withdrawal to be held.

Generally, a clear photo of your National ID (NID) or passport is required. In some cases, a selfie or proof of address (such as a bank statement) may be requested. Make sure your documents are clear and readable — blurry or cropped images are not accepted.

Basic information is required right after registration, but detailed verification is usually requested when withdrawals exceed a certain limit or unusual activity is detected on the account. 77 bit recommends completing verification early — this avoids any delays on future withdrawals.

Yes, 77 bit keeps the ID and personal information you submit secured using SSL encryption. This information is not shared with third parties. Read the site's Privacy Policy for details on how and for how long your data is stored.

If verification is rejected, a message is usually sent explaining why — such as a blurry image or a name mismatch. Resubmit the correct documents accordingly. If the issue is not resolved, contact 77 bit's 24/7 support in Bengali — they will guide you step by step.

Need Help?

If you didn't find an answer, ask us directly

If you did not find a solution to your issue in the Q&A above, the 77 bit support team is always ready to help. Support is available in both Bengali and English.

24/7 Live Chat You will find the live chat button in the bottom right corner of any page on the site. Type your question and get a quick response — any time of day or night.
Email Support For detailed issues, email us at: [email protected] — attaching a screenshot or transaction ID helps us resolve your issue faster.